Privacy Policy

Last updated: 18 October 2026

Redzero Esports, a division of Red Zero Agency Pty Ltd, handles personal information submitted through this website, including recruitment applications and contact or sponsorship messages. This policy explains how we use that information and how to contact us about it.

Information you provide

The application form asks whether you are applying as a player, team or staff member, and for your gamertag or team name, email address, Discord username, game, role interest and rank. You may also provide your real name, tracker or video links, and tournament or team experience. An application includes a submission time and application identifier.

The contact form asks for your name, email address, topic and message, and optionally your organisation. Contact messages also include a submission time and identifier.

Applicants must be 18 or older and confirm this when applying; team applications confirm that every listed player is 18 or older. We do not knowingly accept applications from anyone under 18 and will delete one if we learn the applicant is under 18.

Only provide information relevant to your application. Do not include identity documents or financial details. If you apply as a team, list other players only by gamertag and role, and only with their agreement; do not include their contact details or other private information.

Purpose and storage

We use applications to assess recruitment enquiries and contact applicants. We use contact messages to respond to enquiries, sponsorship proposals and media requests. Successful submissions are stored on the website server and viewed through an administrator panel.

Access to submissions is limited to authorised Redzero personnel who need the information for recruitment, responding to enquiries or administering the website. Hosting providers may process the information to operate the service. We do not sell application or contact information or use it for unrelated marketing.

If a submission fails, the website shows an error so you can try again. It does not save a copy in your browser. A success message confirms that the server saved your submission; it does not promise a response or an offer.

External services

Visits to this website pass through Cloudflare, which provides security, performance and protection against abuse. Cloudflare processes connection information such as your IP address, browser details and the pages requested, on its global network, which includes servers outside Australia and New Zealand. Administrators who sign in through Cloudflare Access also share their email address with Cloudflare for that sign-in.

The application and contact forms use Cloudflare Turnstile to check that a person, not an automated program, is submitting them. Turnstile looks at browser and device signals for this check; it does not receive what you type into the form.

For security, our hosting provider and Cloudflare keep technical logs of requests (such as IP address, time and page requested) for a limited period. We use these logs to detect and investigate abuse, not to profile visitors.

Fonts and images are served from our own website. Social links, tournament pages and giveaways open separate services, such as Challengermode and Woobox, whose own terms and privacy policies apply to anything you provide there.

The website is hosted on Railway in its Southeast Asia region in Singapore. Information submitted to the website is therefore stored outside Australia and New Zealand. Hosting support, infrastructure and backup processing may involve service-provider systems in other locations.

Access, correction and privacy questions

To ask about information held about you, request correction or deletion, or raise a privacy concern, email [email protected]. Include enough information for us to identify your submission. Do not post application or contact-message details publicly.

We may ask for reasonable verification before providing or changing personal information. We aim to respond to access, correction and deletion requests, and privacy complaints, within 30 days. If more time is needed, we will explain why and provide an expected response date. Information may need to be retained where required by law.

If you are dissatisfied with our handling of a privacy complaint, you can contact the Office of the Australian Information Commissioner or your local privacy regulator, where applicable.

Retention and updates

Our standard retention periods are six months from submission for recruitment applications and twelve months from submission for contact, sponsorship and media messages. We review the admin inbox monthly and delete information that has reached its retention period, or earlier when it is no longer needed. This is an administrator process; the website does not automatically expire submissions.

If an application or enquiry leads to an ongoing team or business relationship, relevant information may be transferred to separate records and retained for that relationship or any applicable legal requirement. We do not keep the original website submission indefinitely for that reason.

Our backup retention target is no more than 30 days. Deleted information may remain in restricted backups until those backups expire. Backup configuration and exported copies are managed separately from the website inbox; expired information must be removed before restored data is put back into use.

We may update this policy as our website or practices change. The latest version and its update date are published on this page.